Privacy Policy
Last updated: October 2026
This Privacy Policy explains how we collect, use, share and protect your personal data when you visit this website or contact us through it. It is written in the spirit of the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023. By using this website or submitting your details to us, you agree to the practices described here.
1. Who We Are
This website is operated by MG Motor Mumbai (Krishiv Auto), an authorised dealer of JSW MG Motor India and part of the Gautam Modi Group ("we", "us", "our"). We are responsible for the personal data collected through this website.
Address: Shakti Premises, New Link Rd, near Inorbit Mall, opposite Cloud Nine Hospital, Malad West, Mumbai, Maharashtra 400064
Phone: 72290 51111
Email: mumbaiwest.marketingmanager@mgdealer.co.in
2. Information We Collect
Information you give us. When you fill in a form on this website (for example, to book a test drive, request a service, ask for a quote or contact us), we may collect:
- your name;
- your mobile number, which we verify using a one-time password (OTP);
- your email address;
- your pincode, area or location, and preferred showroom or service centre;
- the car or model you are interested in;
- your preferred date and time for an appointment;
- details of your vehicle (such as model and registration number) for service requests; and
- any message or other information you choose to share with us.
Information collected automatically. When you use this website, we may collect basic technical and usage information, such as your device type, browser, approximate location, pages visited, time spent on the site, and how you reached us (for example, a search engine, a link or an advertising campaign).
3. How We Use Your Information
- To respond to your enquiry and give you the information you asked for
- To arrange and confirm test drives, service bookings and showroom visits
- To contact you by phone call, SMS, WhatsApp or email about your enquiry or booking
- To contact you, now or in the future, about related offers, products, new launches, events and service reminders
- To verify your mobile number and help prevent spam or misuse of our forms
- To understand how our website and campaigns perform, and to improve them
- To meet our legal, regulatory and accounting obligations, and to protect our legal rights
4. Your Consent to Be Contacted
By submitting your details through any form on this website, you consent to MG Motor Mumbai, JSW MG Motor India and their authorised representatives contacting you by phone call, SMS, WhatsApp or email about your enquiry and related offers, products and services. This consent applies even if your number is registered under the National Do Not Call (DNC/NDNC) registry. You can withdraw this consent at any time as described in Section 9.
5. Who We Share Your Information With
We may share your personal data with:
- JSW MG Motor India and companies within the Gautam Modi Group;
- finance and insurance partners, where this is relevant to your request (for example, if you ask about a car loan or insurance);
- trusted service providers who help us run this website, manage enquiries and communicate with you, who are required to keep your information confidential and use it only to provide their services to us; and
- government authorities, courts or other parties where we are required to do so by law, or to protect our rights, property or safety, or those of others.
We do not sell your personal data.
6. Cookies & Analytics
This website may use cookies, browser storage and similar technologies to make the site work properly, remember your preferences, understand how visitors use the site, and measure the performance of our advertising. You can block or delete cookies through your browser settings, but some parts of the website may not work as intended if you do.
7. How We Protect Your Information
We use reasonable security practices and safeguards to protect your personal data from unauthorised access, use, alteration or disclosure. However, no method of transmitting or storing data over the internet is completely secure, so we cannot guarantee absolute security.
8. How Long We Keep Your Information
We keep your personal data for as long as it is needed for the purposes described in this policy, or for longer where required or permitted by law.
9. Your Choices & Rights
Subject to applicable law, you may ask us to:
- tell you what personal data we hold about you;
- correct or update inaccurate or incomplete data;
- delete your data, where we are not required to keep it by law; and
- stop sending you marketing messages, or withdraw your consent to be contacted.
To make a request, write to mumbaiwest.marketingmanager@mgdealer.co.in or call 72290 51111. We may need to verify your identity before acting on your request. Withdrawing consent will not affect anything we did before you withdrew it, and we may still contact you about an active booking or where the law requires.
10. Children
This website is not directed at anyone under 18 years of age, and we do not knowingly collect personal data from children. If you believe a child has shared personal data with us, please contact us and we will take appropriate steps.
11. Links to Other Websites
This website may link to other websites, including those of JSW MG Motor India and our partners. We are not responsible for the privacy practices of those websites, so please read their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Your continued use of the website after any change means you accept the updated policy.
13. Contact & Grievances
If you have any questions, concerns or complaints about this policy or how we handle your personal data, please contact us at mumbaiwest.marketingmanager@mgdealer.co.in or 72290 51111, or write to us at Shakti Premises, New Link Rd, near Inorbit Mall, opposite Cloud Nine Hospital, Malad West, Mumbai, Maharashtra 400064. We will respond to your concern within a reasonable time. See also our Terms & Conditions.